We expected this academic writing company to deliver top quality content, but we are disappointed to say that our EssayPro review didn’t live up to our expectations. This service did not provide top notch customer support, quality of content, prices, and delivery time. Even though there are also some pros to using this service, we consider it to be just average. Yes, you may try this company, but you may not receive an essay worthy of a top grade. Their customer support is quite nice though..
Quality Control
If you want to learn how to choose writing service that delivers quality papers, you need to look at their quality control ratings. In this case, the quality control department did its best to improve the final product. However, some errors still made their way into the final version. The text of our essay in Biology contained a few typos and some spelling errors. We requested MLA style and they did a good job at following the guidelines. However, the content did not flow smoothly, so we spent a bit of time editing the essay.
Pricing and Discounts
Yes, we agree that the pricing table looks great. The prices are low and there are also some discounts available (usually when the company lacks new orders). Note that there are some hidden fees that will increase the final price of your essay a bit. Also, the small prices do not justify the average quality of the content. Our essay writing service revision takes into account prices, so we must admit that this service is adequate for students who are on a tight budget and who have some time to edit the paper themselves.
Payment Steps / Payment Procedure
It took us a bit to make the good people at EssayPro understand what we needed. It also took a bit of time before we received the first offer from their experts. Afterwards, payment was quick and work started on our project. Remember, they only accept VISA, MasterCard, American Express, and PayPal as payment methods. The payment procedure is relatively straightforward once you explain everything about your requirements in great detail.
Delivery
During our review of essay writing services delivered by this agency, we have received our product a bit late. The writer flagged the paper as completed around 7 hours after the deadline has passed. This is not good news for students who are on a tight deadline. Choose another service if you need a fast turnaround time. Also, remember that we could only download the essay from their website, as we did not receive it via email.
Support
If you want decent customer support, you will receive it. This writing service, however, needs some more staff to manage their digital communications. We received replies to our questions after two or three hours. And we have yet to receive a reply to one of the emails we sent. This is not a very big problem however, because the customer support representative was really helpful.
Bottom Line
- The service is real and is not a scam
- The prices are on the low side
- Customer support was helpful when they replied
- You can expect to receive a couple of freebies
- You can expect to receive a discount
- Anyone can become a writer
- They accept just 4 payment methods
- The quality of the content was mediocre
- Customer support replied very slowly
- The website was unstable at times
- They did not pick up the phone when we called them
Pros
Cons
We are sad to say that this company managed to receive one of the lowest scores on our essay writing services reviews blog. The small prices simply cannot excuse the poor content that we have received. And in addition, the paper was completed late without explanation. Customer support did nothing to defend the image of the company. Even though the service is real and is not a scam, we advise you to find a better source of academic content.